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Return & Refund Policy
What items are returnable?
At GlobePanda we have an easy returns policy. All items except free gifts/promotional items are returnable. If for any reason, you are not completely satisfied with your purchase, you may raise a return request within 7 days from of the original date of the day when product is delivered to you.
Note: Please note that items shall be returned in original condition and original packing. If packaging or product is found to be damaged, there shall be no refund initiated in that case.
Are there any charges for return?
Not at all! Once your return request gets accepted we will arrange a pick-up from your given address. In a case if you send the product by yourself we will reimburse you the courier charges.
Our courier return centre address is:
Uinfinity Technology Private Limited (Return Centre)
Khasra No 44/21, Block-C, Gali No 35
Inderprastha Colony, Village Burari
Note: Please do put a paper with your order number on it in the package, otherwise your refund process may be delayed.
How and when will I get the refund?
Your return request will be processed as soon as we receive your returned products. Normally your refund will be initiated within 24 hours of the receipt of the shipment.
In case of prepaid orders, amount will be refunded in original payment method. In case of COD orders, you need to provide your bank details. You are requested to verify the bank details properly as it may delay your refund. Please keep the following things ready to share over mail, i.e Account Holder's name, Bank account number, IFSC code & name of the Branch
What is the process for Return & Refund?
- You raise a request for Return by sending us the photo/video of the product
- We approve the request and raise a pickup request to our courier partner, who will come to your doorstep and pick up the parcel
- Your return request will be processed as soon as we receive your returned products. And your refund will be initiated within 24 hours of the receipt of the shipment.
What is the time period of returning an item?
An item must be initiated for return through this return panel within 7 days of receipt of shipment.Note: If you take more than 7 days to raise a return request, we won't entertain any kind of refund or return.
How much amount will be refunded?
Full product amount will be refunded. Taxes and shipping charges shall be excluded from refund.